Privacy Policy

At Sage & Shine Cleaning Services (“Company,” “we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our residential cleaning services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email, and payment details.

• Service Information: Details about your home relevant to providing cleaning services (e.g., square footage, type of service requested, access instructions).

• Communications: Any correspondence or feedback you provide to us.

2. How We Use Your Information

We use your information to:

• Schedule and provide cleaning services.

• Process payments and invoices.

• Communicate with you regarding appointments, changes, or service updates.

• Improve our services and customer experience.

• Comply with legal or regulatory obligations.

3. Information Sharing

We respect your privacy and will never sell or rent your personal information.
We may share information only in the following limited situations:

• With employees or contractors who need it to perform cleaning services.

• With trusted third-party providers (e.g., payment processors, scheduling software) necessary to run our business.

• If required by law, regulation, or legal process.

4. Data Security

• We use industry-standard security measures to protect your information.

• Access to customer data is restricted to authorized staff only.

• While we take precautions, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

• We keep your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

• You may request deletion of your information at any time (subject to legal or financial record-keeping requirements).

6. Your Rights

Depending on your state laws, you may have rights to:

• Access and request a copy of your personal information.

• Request corrections or updates to your information.

• Request that your information be deleted.

• Opt out of marketing communications.

Requests can be made by contacting us directly at Brandy@sageandshinecleaningservices.com.

7. Children’s Privacy

Our services are not directed toward children under 18, and we do not knowingly collect personal information from children.

8. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at:

Sage & Shine Cleaning Services
Email: Brandy@sageandshinecleaningservices.com
Phone: 214.247.6279
Address: Rockwall, Texas

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website with the new effective date.